Cancellation and Refunds
Effective date: 7 September 2026 · Last updated: 7 September 2026
1. Cancelling your subscription
You may cancel your Zlotworks subscription at any time before its next renewal date. Cancellation stops future subscription renewals. Unless your access is suspended or terminated for misuse, you may continue to use the service until the end of the billing period you have already paid for.
2. Refunds
Subscription fees are generally non-refundable once a billing period has started, and we do not provide partial refunds for unused days. We will provide a refund where required by applicable law, or when a duplicate or incorrect charge was caused by Zlotworks.
3. WhatsApp messaging charges
Charges for WhatsApp messaging are billed separately by Meta and are not collected by Zlotworks. Any question or refund relating to those charges is governed by Meta's billing terms and must be raised with Meta.
4. Requesting help with a charge
Email hello@zlotworks.com from the address linked to your account. Include your business name, the charge date, amount and transaction reference. If a refund is approved, it will be returned to the original payment method; processing time depends on the payment provider and your bank.
5. Changes to this policy
We may update this policy when our plans, billing methods or legal obligations change. The "Last updated" date above shows the latest revision.
6. Who we are
Zlotworks is a sole proprietorship owned and operated by Jayanth Joseph under Udyam Registration Number UDYAM-KR-11-0108109 in Mangalore, Karnataka, India.