The three-way table
All three tools connect your number to the official WhatsApp Business Platform, with a shared inbox and campaigns. The table shows where they differ.
| Feature | Zlotworks | Wati | AiSensy |
|---|---|---|---|
| Pricing model | Monthly plans. Every feature on every plan; plans differ only in capacity (AI credits, team, numbers, storage) | Billed monthly, quarterly or annually (annual saves up to 25%). AI credits, agents and broadcasts grow with the plan | Billed monthly or yearly (yearly saves 10%). Unlimited users on every plan. AI Chat Agent and Chatbot Flows are paid add-ons |
| Starting price | ₹599/mo, or ₹499/mo for your first 12 paid months if you join by 31 Dec 2026. Excludes taxes | Growth: ₹2,999/mo billed monthly or ₹2,199/mo billed annually, 3 users. GST not stated. Also a ₹999 one-time pay-as-you-go option | Free Forever plan at ₹0. Basic: ₹1,500/mo, or ₹1,350/mo billed yearly. GST not stated |
| Meta message charges | Meta bills you directly. Zlotworks adds no markup | Pricing page: “Additional charges apply for template messages.” Markup not stated | Prepaid conversation credits; AiSensy says these are “charged directly by Meta”. Markup not stated |
| AI replies in Indian languages | AI agent replies in your customer’s language. Chats translate both ways in 23 languages, plus Manglish and Hinglish | AI agents with AI credits (1 agent on Growth). Says “30+ languages”; Hindi is the Indian language it names (Voice AI) | AI Chat Agent add-on: ₹1,350/mo for 1,000 AI messages. Its AI agent tutorial says it replies in English only for now |
| Voice-note replies | Voice notes understood (turned into text); voice replies coming soon | Voice-note transcription is mentioned in a Wati blog post; not listed on the pricing page | AI agent tutorial says voice notes are not supported yet; a chatbot page mentions voice-to-text replies |
| Bookings + reminders | Built in: the bot checks real availability and confirms on WhatsApp. Reminders on every plan | AI agent and Voice AI examples include booking appointments (e.g. on Calendly) and sending reminders | Booking skill needs your own API to check and book slots. Reminders not stated |
| Campaigns | Campaigns + scheduler on every plan. AI writes campaign messages in 12 languages | Yes. 15k broadcasts/month on Growth; unlimited on Pro | Yes, on paid plans (not on Free Forever) |
| Shared inbox | Team inbox on every plan (Starter: 1 owner + 2 agents) | Yes. Team inbox with manual assignment on Growth | Yes. Shared team inbox |
| Coming soon | Yes. Auto-replies to comments, DMs and story replies | No Instagram inbox stated; mentions ads on Instagram that open WhatsApp | |
| Setup help | Setup call on every plan. Free help connecting your WhatsApp Business number | Dedicated onboarding at a one-time fee; included with annual plans | No charge to get the WhatsApp API. Priority setup on Premium |
| Free trial | 14 days, no card, 50 AI credits | 7-day free trial | Free Forever plan, no card. No broadcasts, and the AI agent can’t go live on it |
Price: what you actually pay each month
Zlotworks Starter is ₹599 a month, or ₹499 for your first 12 paid months if you join by 31 Dec 2026, excluding taxes. It includes 1 owner and 2 agents, 300 AI credits a month, and every feature. Growth (₹999) and Business (₹1,999) add more AI credits, team members, numbers and storage.
Wati Growth is ₹2,999 a month billed monthly, or ₹2,199 a month billed annually, with 3 users. Pro and Business cost more and add AI credits, AI agents and integrations. Wati also offers a ₹999 one-time pay-as-you-go option.
AiSensy starts with a Free Forever plan. Basic is ₹1,500 a month with unlimited users, including 1 owner and 5 free agents. Its AI Chat Agent (₹1,350 a month) and Chatbot Flows (₹2,500 a month) are add-ons, so a business that wants both pays for them on top of the plan.
Meta’s message charges
Whichever tool you pick, Meta charges for template messages such as marketing and utility messages. Zlotworks lets Meta bill your WhatsApp Business Account directly, with no markup from us. AiSensy deducts charges from prepaid conversation credits and says these are charged directly by Meta. Wati’s pricing page says additional charges apply for template messages, varying for marketing, utility and authentication messages.
AI, Indian languages and voice notes
Zlotworks was built for customers who write in Malayalam, Tamil, Kannada, Hindi, Manglish or Hinglish, and who send voice notes. The AI agent replies in the customer’s language, chats translate both ways in 23 languages, and voice notes are turned into text. Voice replies from the AI agent are coming soon. It starts in Shadow mode, drafting replies for you to check, and goes Live only when you switch it on.
Wati’s Astra AI says it works in 30+ languages, and its Voice AI page names Hindi among its languages. AiSensy’s AI agent tutorial says its AI agent replies in English only for now and does not support voice notes yet, though a separate AiSensy chatbot page mentions voice-to-text.
WhatsApp AI agent in Malayalam, Kannada and Hindi
Bookings, Instagram and setup
Zlotworks has bookings and reminders built in. Wati’s AI pages give examples of booking appointments and sending reminders. AiSensy’s booking skill needs your own API to check and book slots.
For Instagram, Wati is ahead today with comment, DM and story-reply automation. Instagram is coming soon on Zlotworks, and we did not find an Instagram inbox on AiSensy’s pages.
For setup, Zlotworks includes a setup call on every plan and free help connecting your number. Wati offers dedicated onboarding at a one-time fee, included with annual plans. AiSensy charges nothing to get the API and offers priority setup on Premium.
Which one should you choose?
Wati or AiSensy if…
- Wati: you need Instagram automation and integrations like HubSpot or Salesforce
- Wati: you want a dedicated customer success manager on a large plan
- AiSensy: you want to start on a free plan
- AiSensy: you have a big team and want unlimited users
Zlotworks if…
- You want the AI agent, bots, bookings and campaigns from ₹599 a month
- Your customers chat in Indian languages, Manglish or Hinglish
- Your customers send voice notes and you want them understood
- You want Meta to bill you directly with no markup, and a free setup call
Read the one-to-one pages: Zlotworks vs Wati and Zlotworks vs AiSensy, or see Zlotworks pricing.