One cake order, twenty messages
- A custom cake needs a flavour, a weight, a message, a date and a time — spread across many messages.
- Order details get lost between chats, calls and notebooks.
- Festive seasons bring more orders than the counter can answer.
- Customers forget pickup times, and cakes wait on the shelf.
How Zlotworks handles it
A bot that takes the order step by step
Flavour, weight, eggless or not, the message on the cake and the pickup time — collected in order, confirmed on WhatsApp and listed for your team.
Answers from your menu
The AI agent answers prices and options from your catalogue, in your customer’s language, and understands voice notes.
Pickup reminders
Customers get a reminder before pickup, so cakes don’t wait on the shelf.
Festive campaigns with posters
Announce Diwali sweets or Christmas plum cakes with an AI-written message and a poster, scheduled for customers who opted in.
Chats for special requests
Theme cakes and bulk orders go to your team, who take over the chat in one click.
Coming soon Voice replies from the AI agent, and Instagram. Today voice notes are understood and answered in text, on WhatsApp.
Your number, your language, your team
You connect your own WhatsApp Business number through Meta’s official signup, and it stays yours. Every feature is on every plan, from ₹599 a month, and Meta bills WhatsApp message charges directly to you with no markup from us. Learn more about the WhatsApp AI agent.
WhatsApp AI agent in Malayalam, Kannada and Hindi
The features behind it: bookings and reminders and WhatsApp campaigns.
Other industries: Clinics, Salons, Restaurants, Laundry, Travel agencies. Comparing tools? See how Zlotworks compares.