BOOKINGS & ORDERS

WhatsApp bookings
with reminders

Customers book and order on WhatsApp. Every booking and order lands in one list for your team, with its stage, its reference number and what needs to happen next.

14-day free trial · no card · 50 AI credits

Illustrative conversation. Names, times and the reference number are examples.

How it works

Booked on WhatsApp

Your bot checks real availability — dates, times, capacity and party size — and confirms the booking on WhatsApp.

Stages with one-tap updates

Keep enquiries, quotes, booking states and follow-up notes together. Move each booking or order to its next stage in one tap.

Walk-ins and phone-ins too

Add walk-ins and phone-ins by hand, so the day’s list is complete.

A reference number on every booking

Every booking gets a reference number, so you and your customer talk about the same one.

Reminders you set once

A WhatsApp reminder goes out before each booking, so fewer slots go to waste. Send one or two reminders, from 30 minutes to 3 days before — 2 hours before is set up for you. Customers can reply to change or cancel, and your team sees it in Chats.

Coming soon Voice replies from the AI agent, and Instagram. Today voice notes are understood and answered in text, on WhatsApp.

Works with the rest of Zlotworks

Every feature is on every plan, from ₹599 a month. You connect your own WhatsApp Business number through Meta’s official signup, and it stays yours. Meta bills WhatsApp message charges directly to you with no markup from us — see how Meta charges for WhatsApp messages.

See it for clinics, salons, restaurants, bakeries and laundry, or browse all features. Comparing tools? See how Zlotworks compares.

QUESTIONS PEOPLE ASK

Common
questions.

Have another question?
Can customers book on WhatsApp without talking to anyone?

Yes. Your bot checks real availability — dates, times, capacity and party size — and confirms on WhatsApp. Every booking and order shows up in Bookings for your team.

Do customers get a reminder?

Yes. A WhatsApp reminder goes out before each booking, so fewer slots go to waste. Send one or two reminders, from 30 minutes to 3 days before — 2 hours before is set up for you. You can set reminders per location and per service, and use your own Utility template instead of the built-in one. Reminders are on every plan.

Can customers change or cancel from the reminder?

Customers can reply to change or cancel, and your team sees it in Chats. Customers who opted out of updates aren’t sent reminders.

Do reminders cost anything from Meta?

Reminders are sent as WhatsApp Utility templates, and Meta charges for them at its rate. Meta bills you directly, and we add no markup.

Does it handle orders too?

Yes. Your bot takes orders with pickup slots and event tickets, and they show up in Bookings with their stage, next to your bookings.

How much does it cost?

Plans are ₹599, ₹999 or ₹1,999 a month, excluding taxes. Businesses that join by 31 Dec 2026 pay ₹499, ₹899 or ₹1,699 for their first 12 paid months. Every feature is on every plan. Meta bills WhatsApp message charges directly to you, and we add no markup. Start with a 14-day free trial: no card needed.

Try Zlotworks free for 14 days

14-day free trial · no card · 50 AI credits. Free help connecting your WhatsApp Business number.